Contact Us

Experience our Pilates Equipment Expertise and knowledgeable Customer Service and when choosing a Pilates Reformer from the best Pilates brands – online or in person at our Pilates Equipment Showroom & Training Center.

Pilates Expertise

We aim to provide the highest standard of service for the most discerning customers. The certified Pilates Instructors at our Pilates Equipment Showroom in West Palm Beach, Florida, offer unparalleled expertise in the selection of Pilates Equipment. Please use our Contact Form to schedule your Personal Consultation!

Knowledgeable Customer Service

Your complete satisfaction is very important to us and we will respond to your inquiry as quickly as possible. Our Pilates Equipment Experts will reply to your contact form entry during the same business day. Our Phone Contact Center is available 24/7 and all requests will be answered during business hours.

24/7 Order Processing

Orders can be placed online 24/7, 365 days a year, and will be processed immediately. Your Order Confirmation will be sent to you by email, immediately following the completion of your order.

CUSTOMER SERVICE CONTACT

CASA Pilates Equipment Showroom | 480 Hibiscus Street, West Palm Beach, Florida, USA

+1 800 319 6119 | support@mycasapilates.com

Business Hours: Monday-Friday 9AM-6PM Eastern

How Can We Help You?

Excellent

The reformer is excellent! Love the model which is really good price and it works perfect, just like a studio reformer

Good Machine

I am quite pleased with the Private Pilates Reformer/Caddy combo. It's well built, was easy to assemble, and had a must faster shipping time than other brands right now. It's working great and easy to convert. I dislike the particular caribiner clips it comes with (super clunky and hard to open and close quickly), and needed to add clips to the pulley cords for quick changes between foot loops and handles, so that was a bummer, but it was easy to buy replacements at a local hardware store for around $20. No other issues!

Great machine, great experience

Bought the Casa after several years of another home machine. No comparison! It's well built, quiet, and easily adaptable to my needs. It was shipped sooner than expected and customer service was quick to respond to my inquiries. Highly recommend.

I finally got a reformer!!

I just love my new reformer and reformer!!! I've been waiting years for this and I'm so grateful for CASA helping me with it!!

Best Home Gym Addition

I love this reformer! When 2020 hit, the only gyms that stayed open in my area were pilates studios. I had always wanted to try reformer workouts, so I jumped at the chance to fit it into my schedule. Once I was sold on the activity, I began to research machines. I am so happy with my choice! This is a fantastic reformer with great springs, solid construction, and smooth glide. The only heads-up I would give is that if you are used to studio machines, this one does lie lower to the ground. However, after getting adjusted to that one difference, I have been having SO MUCH fun with it!