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Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct
Peak Pilates® casa™ Reformer - Pilates Reformers Direct

Peak Pilates® casa™ Reformer

Brand: Peak Pilates
Item Number: 20-035

Regular price $2,595.00 $2,295.00 On Sale

  • ENTER CODE SHIPFREE AT CHECKOUT FOR FREE SHIPPING!

    The Peak casa™ is an affordable, lightweight Pilates reformer that was designed specifically to be used in your home studio. The casa™, like all Peak Pilates® reformers, is “studio height” and has a number of features used on our studio equipment including a locking footbar, a four position one-hand gear bar, one-touch rope adjusters and graphic treatments for alignment and proper adjustments. As with all Peak Pilates® equipment, the casa

    ™ reformer is constructed of the highest quality materials and is engineered for the utmost performance for the home. 

    Backed with the quality, dedication and innovation found only with Peak Pilates. The casa Reformer is made for your home!

    Includes standard long/short box. Click here to add the optional jumpboard.

    Features and Specifications

    FEATURES:

    • Full studio height Peak Pilates reformer designed for home use
    • Lightweight
    • Locking footbar
    • Powder-coated aluminum frame
    • Four position one-hand gearbar
    • Three position headrest
    • Five Spring System: Standard with 1 Red (Heavy) 2 Yellow (Medium) and 2 Blue (Light)
    • Easy rope adjustment
    • Non-slip grip pads on the integrated standing platform (includes a center indicator)
    • Machined running surface wide section wheels for an incredibly smooth experience
    • Includes standard long/short box: 9 1⁄2” H x 16” W x 27 1⁄2” L (24cm x 41cm x 70cm)

    DIMENSIONS:

    • Weight: 110 lbs.
    • Length: 97 in.
    • Width: 25 in Carriage
    • height: 16 in
    • Maximum user weight: 250 lbs

    TRAINING AREA:

    • Length: 121 in.
    • Width: 49 in.

      ADDITIONAL ADVANTAGES:

        • Only reformer in its class to be “Studio Height”
        • Designed with the ability to add a jumpboard
        • Easy rope adjustment
        • Simple and intuitive one-hand gearbar
        • Side-split platform with center orientation grip pads

      Click here for the Peak Pilates® warranty information.

      DOWNLOAD THE PEAK PILATES CASA REFORMER MANUAL

      Pricing and Shipping Fees are valid for the continental U.S. and do not reflect freight, customs clearance, import duties and local taxes that may apply to international shipments. Contact us for complete pricing.

       

       

      WATCH MORE CASA REFORMER VIDEOS

       

      Reviews

      Perfect Reformer for My Home

      Posted by Alexa on Sep 7th 2020

      I am so pleased with this purchase. I have wanted a reformer for my house for a while but couldn’t justify spending $5K+ on one. This is a very well made, sturdy reformer that’s perfect for my home. At almost a third of the price of some of the studio reformers I've used, it’s worth every penny. Would recommend!

       

       

      CASA Pilates is only offering original, new, unused Pilates equipment from the most reputable manufacturers, hereby guaranteeing the highest quality and finest materials in the industry.

      Freight & Delivery Policy

      UPON DELIVERY, PLEASE INSPECT YOUR ORDER AND NOTE ANY SHIPPING DAMAGE TO THE OUTER BOX/SKID ON THE CARRIER'S WAYBILL PRIOR TO SIGNING FOR RECEIPT OF THE ORDER.

      If you appoint someone to sign for your order on your behalf, please ensure that they are aware of this requirement and are over 18 years of age.

      WE WILL NOT BE RESPONSIBLE FOR DAMAGE TO YOUR ORDER THAT IS NOT REPORTED AND NOTED ON THE WAYBILL.

      IMPORTANT: Please use care when opening your freight. Box cutters should not be used due to potential damage to upholstered parts on your equipment

      ANY DAMAGE TO PRODUCT OR MISSING/INCORRECT ITEMS MUST BE REPORTED WITHIN FIVE BUSINESS DAYS OF RECEIPT.

      Large Equipment Shipments

      Within Canada & Continental USA

      CASA Pilates Equipment proudly offers White Glove delivery and assembly services in selected markets. Please contact our customer service team at support@casapilatesequipment.com for a custom quote. 

      Large equipment is shipped by either air or ground via freight carrier, carefully packed in a cardboard or plywood box and secured to a wooden skid.

      Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. You do not need to assist the driver in removing the equipment from the truck. It is recommended that two people are available to assist with unpacking and carrying into the premises. You are responsible for unpacking, installation and disposal of packaging materials.

      Delivery prices quotes include one scheduled delivery attempt. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges.

      If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and may be the responsibility of the consignee.

      Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote may be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.

      While this is our typical service level, each level can be customized to create a home delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians; they are not qualified to assemble your new apparatus.

      International and Overseas Shipments

      Standard quoted shipping options include Ocean Freight to nearest port or Air Freight to nearest airport. Door-to-door delivery is always available for your order. Please contact us for details and charges..

      Local Customs & Duties Outside Canada & USA

      Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Please contact us prior to ordering your equipment for a custom quote. You can reach our International Support Team at support@casapilatesequipment.com and per phone at +1-800-511-3391.

      Return Policy

      Reformers & Large Equipment

      All Pilates equipment is manufactured with the utmost care, using the highest quality components, and carrying the best warranties in the industry. As most products are custom made to order, once shipped, reformers and large equipment may not be canceled or returned for refund.

      Protect your investment and keep your reformer and other large Pilates equipment items running at optimal performance with regular maintenance. Download our Pilates Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

      If your product is defective, email us at support@casapilatesequipment.com, indicating the problem, and we will contact you to determine how best to resolve the situation with the manufacturer.

      Our manufacturers will repair or replace defective equipment per the product warranty. If they opt to repair or replace your equipment, this may require that your product be returned for inspection and analysis at the manufacturing facility prior to sending out a replacement product.

      Problems & Questions

      For further questions & support, please contact our Customer Service Team at 800-511-3391 or email us at support@casapilatesequipment.com.

       

       

      CASA Pilates Equipment is an independent retailer of the highest-quality  Pilates equipment. Please view our suppliers' Warranty Terms below. In the event of a warranty or shipping damage claim, please contact our Customer Service Department for help to connect with our suppliers.

      MERRITHEW™

      Equipment Limited Warranties

      The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser’s responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

      Reformers

      • Professional · Rehab Reformers
        SPX® Max, V2 Max (formerly the Professional Reformer), SPX® Max Plus, V2 Max Plus and Rehab V2 Max Plus Reformers:
        • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
      • At Home Reformers
        • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
        • This warranty shall be null and void if an At Home SPX® Reformer is used in Pilates studios, fitness or health clubs, gyms, spas or any other type of commercial facility offering fitness services to the public
      • All Reformer models
        • Ninety (90) day limited warranty on fabric and upholstery. See below for conditions of warranty
        • One (1) year limited warranty on wear and tear items, including: ropes, rollers, straps, spring clips, plastic pulley bar receptacle sleeves, Comfort Footbar covering, plastic Reformer feet, spring O-rings, Molded Spring Holder and spring covers
        • Two (2) year limited warranty on all other Reformer components
      Reformers Accessories
      • Two (2) year limited warranty on wood components, frames and related welding of Reformer Accessory Boards, including the Jumpboard, Cardio-Tramp® Rebounder, Rotational Diskboard, Jumpboard, Cross-bow and Vinyasa Triangle
      • Ninety (90) day limited warranty on fabric, upholstery, rubber padding or handles. See below for conditions of warranty.

      CADILLAC / TRAPEZE TABLE · WALL UNIT

      • Limited lifetime warranty on vertical bars and overhead frame, components of the frame and related welding
      • Ninety (90) day limited warranty on upholstery
      • One (1) year limited warranty on straps and spring clips
      • Two (2) year limited warranty on all other components

      FITNESS CIRCLE® PRO

      • Two (2) year limited warranty on Fitness Circle Pro models. Excludes scratches to the finish of the band or molded handles. The Fitness Circle Lite model is sold without warranties or guarantees of any kind. The manufacturer and distributor disclaim any liability, loss or damage caused by its use

      LADDER BARREL

      • Limited lifetime warranty on metal frame and related welding

      • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty

      • Two (2) year limited warranty on all other components

      STABILITY CHAIR

      • Limited lifetime warranty on metal frame and related welding
      • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty
      • Two (2) year limited warranty on all other components

       

      ELINA PILATES (TRENDING FIT)

      The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

      This warranty applies to equipment:

      While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

      If claims are made within the part-specific warranty period.

      If upgrades are made as required by the Company

      This warranty shall be null and void if:

      All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

      The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls

      An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

      The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

      Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

      At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

      Commercial Reformer

      Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

      At Home Reformer

      Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

      Steel or Wood Combo Chair

      Limited Lifetime Warranty on metal frame and related welding.
      Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
      Two (2) Year Limited Warranty on all other components.

      Ladder Barrel

      Limited Lifetime Warranty on metal frame and related welding.
      Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
      Two (2) Year Limited Warranty on all other components.

      Wood Tower or Aluminum Tower

      Limited Lifetime Warranty on the components of the frame, and related welding.
      Ninety (90) Day Limited Warranty on upholstery.
      One (1) Year Limited Warranty on straps and spring clips.
      Two (2) Year Limited Warranty on all other components.

      Ladder Barrel

      Limited Lifetime Warranty on the components of the frame, and related welding
      Two (2) Year Limited Warranty on all other components

      Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

      Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
      Two (2) Year Limited Warranty on all other components.

      Wall Board

      One (1) Year Limited Warranty on straps, and spring clips.
      Two (2) Year Limited Warranty on all other components.

      Wall Unit

      One (1) Year Limited Warranty on straps, and spring clips.
      Two (2) Year Limited Warranty on all other components.

      Fabric & Upholstery on Equipment

      Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

      This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

      Maintenance

      TRENDING FIT LLC is a name synonymous with the highest quality and finest manufacturing materials in the industry. Protect your investment and keep your Reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist. For further questions & support, please contact our Customer Service Team at usa@elinapilates.com.

       

      PRIVATE PILATES™

      • 2 Year Warranty
        • Goods delivered are warranted to be free from defects in materials or workmanship for 2 (two) years from the date of delivery. Main frame has life-warranty. Sportline Pilates shall repair or replace any unit or product or part of such product that proves to be defective within the warranty time period. Company will replace worn out parts & distressed upholstery within the warranty time frame.
        • It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice the company will be able to contact you immediately. Company may reach out if product upgrades are required.
        • Please inspect your order upon delivery. Missing parts fall under warranty. A claim that the order is missing parts must be made within 5 (five) business days of delivery. The warranty applied while equipment remains in the possession of the original owner with a receipt including purchase date.
        • Owners product will be considered null and void from the warranty terms and conditions if the user doesn’t follow maintenance and safety guidelines. This warranty does not apply to user errors. If the equipment is used outdoors, experiences weather damage, improper use, abuse, improper storage conditions, and unforeseen damage. Warranty does not cover possible shipping charges, and/or customs fees.

       

      PEAK PILATES (MAD DOGG ATHLETICS, INC.) 

      LIMITED STUDIO LINE WARRANTY

      MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

      THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:

      • REFORMERS

      • TOTAL WORKOUT SYSTEM®

      • CADILLACS

      WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:

      • BARRELS

      • CHAIRS

      • WALL SYSTEMS

      • PED-O-PUL

      THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.

      WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:

      • UPHOLSTERED PARTS

      • ROPES

      • STRAPS

      • LOOPS

       

      BALANCED BODY INC. 

      Limited Warranties and Exclusions

      Balanced Body warrants and represents that the products listed below shall be free from defects in materials or workmanship for the duration of the warranty period for such product. This warranty extends only to the original Buyer. At Balanced Body’s sole option, we will repair, replace or refund the purchase price of any defective product covered by the foregoing warranty. Any return of products to us pursuant to the foregoing warranty are sometimes referred to in these Terms and Conditions of Sale as a “Warranty Return.” In order to make a Warranty Return, you must follow the Warranty Return Procedure below.

      Limited Warranties

      • Lifetime Warranty
        • Standard wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A standard frame is defined as a frame that has not been modified or altered from its original specifications by Balanced Body. 
      • 10 Years from date of Invoice
        • Allegro® Reformer frames and footbars, Ladder Barrels, Step Barrels, Wunda Chairs, Combo Chairs, Arm Chairs, Wall Towers, Ped-o-Pull, Springboards, Towers and Foot Correctors. See exclusions below. 
      • 5 Years from date of Invoice
        • Rialto™ Reformer, CoreAlign®, Orbit™, EXO® Chair, Pilates Sport® Reformer and Begin Chair®. See exclusions below. 
      • 3 Year Warranty
        • Custom wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A custom frame is defined as a frame that has been modified or altered from its standard specifications.
      • 2 Years from date of Invoice
        • Pilates IQ® Reformer (for non-commercial use), and moving parts are limited warranty to 2 Years from date of Invoice. Balanced Body Signature Springs™ are also limited warranty to 2 years from date of invoice, or after 3,000 hours of usage (whichever comes first).
      • 1 Year from date of Invoice
        • Wood storage furniture, rotator discs, oversized standing platforms, BAC disc set, Spring Circle, Flex Ring Toner®, Balanced Board, Pilates Arc™, Arc Lite™, CoreFitnessRoller®, MOTR®, Bodhi Suspension System®, Konnector®, Konnector® Lite, Oov and Sitting Box Lite. 
      • 90 Day Warranty
        • Ultra-Fit Circle® and Slastix™.

      Customer Reviews

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      D
      D.
      Peak Pilates Casa Reformer -- Love it, but some minor issues.

      I've had this for four months now and use it on most days. I'm glad I upgraded to this from the mass market Pilates machines that I've used for nearly 20 years. It is generally a higher quality experience on this machine. It is much sturdier, the ride is smoother, and it makes much more of a statement in my exercise room.
      I have noticed a few issues, however--areas where there could be some improvement.

      The most noticeable was some squeaking from the rollers. I went back and forth with customer service for some time before we decided to try some silicone spray lubricant on the rails. This took care of the problem nicely.

      One of the nuts holding the pulley loosened up fairly early on. I decided to replace the bolts with longer ones from the hardware store. I reversed them so the end of the longer bolt wouldn't rub against the rope. Problem solved.

      I find that the hook on the springs are a little too hooked. You can't just release the tension and lift them off. You have to angle them up a bit. You get used to this, but the hook often catches on the bar and lifts it up. The bar is only held in place by gravity, so a few time it has become dislodged on one end without me noticing. Now, after every time I remove a spring, I push down and forward on the bar afterward to insure it is engaged.

      The forward stop for the carriage is also only held in place by gravity. A few times it has started to work its way out with use. It's easy to push it back in, but you do have to keep an eye on it. I've put a strip of polyethylene bag material in with it to make it snug , but it would be better if they had made it with one of those spring loaded balls on the shaft so it would snap into place. Also, they only have a forward stop on one side. I'm wondering if this could eventually knock the wheel out of alignment. There should really be one on each side and would be better it they didn't bump against the wheels--a tab on the carriage would be better. Oddly, they do have two stop on the rear end, but you wouldn't ordinarily bump those ever.

      Two very small complaints: 1. The shoulder pads are square in profile unlike the round ones on my old machine. They are less comfortable, but not hugely so. 2. There are four fairly heavy pieces of hardware that connect hand grip to the ropes. The can clatter against the rails at times. I wrapped mine with some sheepskin.

      I spent most of my time on the drawbacks, but on the whole I am very happy with this machine. It is a much nicer experience than with the entry level machines I've used for many years. It is generally very high quality and comes with a long/short box to match.

      A
      A.B.

      Exactly what I wanted! Great price . Size is very manageable for a home gym.

      ENTER CODE SHIPFREE AT CHECKOUT FOR FREE SHIPPING!

      The Peak casa™ is an affordable, lightweight Pilates reformer that was designed specifically to be used in your home studio. The casa™, like all Peak Pilates® reformers, is “studio height” and has a number of features used on our studio equipment including a locking footbar, a four position one-hand gear bar, one-touch rope adjusters and graphic treatments for alignment and proper adjustments. As with all Peak Pilates® equipment, the casa

      ™ reformer is constructed of the highest quality materials and is engineered for the utmost performance for the home. 

      Backed with the quality, dedication and innovation found only with Peak Pilates. The casa Reformer is made for your home!

      Includes standard long/short box. Click here to add the optional jumpboard.

      Features and Specifications

      FEATURES:

      • Full studio height Peak Pilates reformer designed for home use
      • Lightweight
      • Locking footbar
      • Powder-coated aluminum frame
      • Four position one-hand gearbar
      • Three position headrest
      • Five Spring System: Standard with 1 Red (Heavy) 2 Yellow (Medium) and 2 Blue (Light)
      • Easy rope adjustment
      • Non-slip grip pads on the integrated standing platform (includes a center indicator)
      • Machined running surface wide section wheels for an incredibly smooth experience
      • Includes standard long/short box: 9 1⁄2” H x 16” W x 27 1⁄2” L (24cm x 41cm x 70cm)

      DIMENSIONS:

      • Weight: 110 lbs.
      • Length: 97 in.
      • Width: 25 in Carriage
      • height: 16 in
      • Maximum user weight: 250 lbs

      TRAINING AREA:

      • Length: 121 in.
      • Width: 49 in.

        ADDITIONAL ADVANTAGES:

          • Only reformer in its class to be “Studio Height”
          • Designed with the ability to add a jumpboard
          • Easy rope adjustment
          • Simple and intuitive one-hand gearbar
          • Side-split platform with center orientation grip pads

        Click here for the Peak Pilates® warranty information.

        DOWNLOAD THE PEAK PILATES CASA REFORMER MANUAL

        Pricing and Shipping Fees are valid for the continental U.S. and do not reflect freight, customs clearance, import duties and local taxes that may apply to international shipments. Contact us for complete pricing.

         

         

        WATCH MORE CASA REFORMER VIDEOS

         

        Reviews

        Perfect Reformer for My Home

        Posted by Alexa on Sep 7th 2020

        I am so pleased with this purchase. I have wanted a reformer for my house for a while but couldn’t justify spending $5K+ on one. This is a very well made, sturdy reformer that’s perfect for my home. At almost a third of the price of some of the studio reformers I've used, it’s worth every penny. Would recommend!

         

         

        CASA Pilates is only offering original, new, unused Pilates equipment from the most reputable manufacturers, hereby guaranteeing the highest quality and finest materials in the industry.

        Freight & Delivery Policy

        UPON DELIVERY, PLEASE INSPECT YOUR ORDER AND NOTE ANY SHIPPING DAMAGE TO THE OUTER BOX/SKID ON THE CARRIER'S WAYBILL PRIOR TO SIGNING FOR RECEIPT OF THE ORDER.

        If you appoint someone to sign for your order on your behalf, please ensure that they are aware of this requirement and are over 18 years of age.

        WE WILL NOT BE RESPONSIBLE FOR DAMAGE TO YOUR ORDER THAT IS NOT REPORTED AND NOTED ON THE WAYBILL.

        IMPORTANT: Please use care when opening your freight. Box cutters should not be used due to potential damage to upholstered parts on your equipment

        ANY DAMAGE TO PRODUCT OR MISSING/INCORRECT ITEMS MUST BE REPORTED WITHIN FIVE BUSINESS DAYS OF RECEIPT.

        Large Equipment Shipments

        Within Canada & Continental USA

        CASA Pilates Equipment proudly offers White Glove delivery and assembly services in selected markets. Please contact our customer service team at support@casapilatesequipment.com for a custom quote. 

        Large equipment is shipped by either air or ground via freight carrier, carefully packed in a cardboard or plywood box and secured to a wooden skid.

        Curbside delivery is a lift gate service, delivered to curbside as close to your building as possible. You do not need to assist the driver in removing the equipment from the truck. It is recommended that two people are available to assist with unpacking and carrying into the premises. You are responsible for unpacking, installation and disposal of packaging materials.

        Delivery prices quotes include one scheduled delivery attempt. The carrier will call you to schedule your delivery. Delivery is generally done during regular business hours. If available, after hours or weekend deliveries will be subject to additional charges.

        If the carrier attempts to make the delivery at the appointed time and you are not present, a redelivery fee will apply. Fees and policies vary from carrier to carrier and may be the responsibility of the consignee.

        Additional charges for stairs and unusual conditions, i.e. narrow passageways will apply. Please make us aware in advance and the freight quote may be adjusted accordingly. If you delay your delivery or must postpone your delivery after scheduling it with the carrier, storage fees may apply. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.

        While this is our typical service level, each level can be customized to create a home delivery solution that meets your needs. The shippers are NOT licensed Pilates technicians; they are not qualified to assemble your new apparatus.

        International and Overseas Shipments

        Standard quoted shipping options include Ocean Freight to nearest port or Air Freight to nearest airport. Door-to-door delivery is always available for your order. Please contact us for details and charges..

        Local Customs & Duties Outside Canada & USA

        Unless prearranged, buyer will subject to import duties and taxes levied when a shipment reaches its destination country. Additional charges for customs clearance are the buyer's responsibility; Buyer is considered the importer and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Please contact us prior to ordering your equipment for a custom quote. You can reach our International Support Team at support@casapilatesequipment.com and per phone at +1-800-511-3391.

        Return Policy

        Reformers & Large Equipment

        All Pilates equipment is manufactured with the utmost care, using the highest quality components, and carrying the best warranties in the industry. As most products are custom made to order, once shipped, reformers and large equipment may not be canceled or returned for refund.

        Protect your investment and keep your reformer and other large Pilates equipment items running at optimal performance with regular maintenance. Download our Pilates Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist.

        If your product is defective, email us at support@casapilatesequipment.com, indicating the problem, and we will contact you to determine how best to resolve the situation with the manufacturer.

        Our manufacturers will repair or replace defective equipment per the product warranty. If they opt to repair or replace your equipment, this may require that your product be returned for inspection and analysis at the manufacturing facility prior to sending out a replacement product.

        Problems & Questions

        For further questions & support, please contact our Customer Service Team at 800-511-3391 or email us at support@casapilatesequipment.com.

         

         

        CASA Pilates Equipment is an independent retailer of the highest-quality  Pilates equipment. Please view our suppliers' Warranty Terms below. In the event of a warranty or shipping damage claim, please contact our Customer Service Department for help to connect with our suppliers.

        MERRITHEW™

        Equipment Limited Warranties

        The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser’s responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

        Reformers

        • Professional · Rehab Reformers
          SPX® Max, V2 Max (formerly the Professional Reformer), SPX® Max Plus, V2 Max Plus and Rehab V2 Max Plus Reformers:
          • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
        • At Home Reformers
          • Limited lifetime warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar)
          • This warranty shall be null and void if an At Home SPX® Reformer is used in Pilates studios, fitness or health clubs, gyms, spas or any other type of commercial facility offering fitness services to the public
        • All Reformer models
          • Ninety (90) day limited warranty on fabric and upholstery. See below for conditions of warranty
          • One (1) year limited warranty on wear and tear items, including: ropes, rollers, straps, spring clips, plastic pulley bar receptacle sleeves, Comfort Footbar covering, plastic Reformer feet, spring O-rings, Molded Spring Holder and spring covers
          • Two (2) year limited warranty on all other Reformer components
        Reformers Accessories
        • Two (2) year limited warranty on wood components, frames and related welding of Reformer Accessory Boards, including the Jumpboard, Cardio-Tramp® Rebounder, Rotational Diskboard, Jumpboard, Cross-bow and Vinyasa Triangle
        • Ninety (90) day limited warranty on fabric, upholstery, rubber padding or handles. See below for conditions of warranty.

        CADILLAC / TRAPEZE TABLE · WALL UNIT

        • Limited lifetime warranty on vertical bars and overhead frame, components of the frame and related welding
        • Ninety (90) day limited warranty on upholstery
        • One (1) year limited warranty on straps and spring clips
        • Two (2) year limited warranty on all other components

        FITNESS CIRCLE® PRO

        • Two (2) year limited warranty on Fitness Circle Pro models. Excludes scratches to the finish of the band or molded handles. The Fitness Circle Lite model is sold without warranties or guarantees of any kind. The manufacturer and distributor disclaim any liability, loss or damage caused by its use

        LADDER BARREL

        • Limited lifetime warranty on metal frame and related welding

        • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty

        • Two (2) year limited warranty on all other components

        STABILITY CHAIR

        • Limited lifetime warranty on metal frame and related welding
        • Ninety (90) day limited warranty on upholstery. See below for conditions of warranty
        • Two (2) year limited warranty on all other components

         

        ELINA PILATES (TRENDING FIT)

        The Company warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period. It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately.

        This warranty applies to equipment:

        While equipment remains in the possession of original purchaser and proof of purchase is demonstrated

        If claims are made within the part-specific warranty period.

        If upgrades are made as required by the Company

        This warranty shall be null and void if:

        All safety, maintenance, and usage guidelines as specified in the appropriate equipment manuals are not followed

        The equipment is used for any other purpose other than as intended, or is stored or used outdoors, or in environments without adequate climate/humidity controls

        An At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public

        The equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorized by the Company

        Failure to change springs on spring-loaded equipment (Reformers, Cadillacs, Chairs, Towers, Wall Units, Wall Board, etc.) every two (2) years may void this warranty. This warranty does not cover damage to the finish of any equipment nor shipping charges, customs clearance fees (if applicable), or any costs incurred in installing repaired or replacement parts shipped under the provisions of this warranty.

        At its option, the Company will repair or replace warranted parts, provided that any such failure is due to a defect in workmanship or materials and provided that such failure occurs and is reported to the Company within the part-specific warranty period.

        Commercial Reformer

        Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar).

        At Home Reformer

        Limited Lifetime Warranty on aluminum rails, components of the frame and related welding and Footbar mechanisms (excluding Comfort Footbar). This warranty shall be null and void if an At Home Reformer is used in Pilates studios, fitness or health clubs, gyms, spas, or any other type of commercial fitness facility offering fitness services to the public.

        Steel or Wood Combo Chair

        Limited Lifetime Warranty on metal frame and related welding.
        Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
        Two (2) Year Limited Warranty on all other components.

        Ladder Barrel

        Limited Lifetime Warranty on metal frame and related welding.
        Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
        Two (2) Year Limited Warranty on all other components.

        Wood Tower or Aluminum Tower

        Limited Lifetime Warranty on the components of the frame, and related welding.
        Ninety (90) Day Limited Warranty on upholstery.
        One (1) Year Limited Warranty on straps and spring clips.
        Two (2) Year Limited Warranty on all other components.

        Ladder Barrel

        Limited Lifetime Warranty on the components of the frame, and related welding
        Two (2) Year Limited Warranty on all other components

        Spine Corrector, Spine Corrector 3 in 1, Spine Supporter, Triangle, Arc & Hollow Arc

        Ninety (90) Day Limited Warranty on upholstery. See below for conditions of warranty.
        Two (2) Year Limited Warranty on all other components.

        Wall Board

        One (1) Year Limited Warranty on straps, and spring clips.
        Two (2) Year Limited Warranty on all other components.

        Wall Unit

        One (1) Year Limited Warranty on straps, and spring clips.
        Two (2) Year Limited Warranty on all other components.

        Fabric & Upholstery on Equipment

        Ninety (90) Day Warranty. The fabric or upholstery on TRENDING FIT LLC equipment will be replaced if it fails to give normal wear for 90 days after delivery. Proof of damage may be required.

        This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

        Maintenance

        TRENDING FIT LLC is a name synonymous with the highest quality and finest manufacturing materials in the industry. Protect your investment and keep your Reformer and other large equipment items running at optimal performance with regular maintenance. Download our Large Equipment Inspection & Maintenance Schedule for recommended guidelines and a full checklist. For further questions & support, please contact our Customer Service Team at usa@elinapilates.com.

         

        PRIVATE PILATES™

        • 2 Year Warranty
          • Goods delivered are warranted to be free from defects in materials or workmanship for 2 (two) years from the date of delivery. Main frame has life-warranty. Sportline Pilates shall repair or replace any unit or product or part of such product that proves to be defective within the warranty time period. Company will replace worn out parts & distressed upholstery within the warranty time frame.
          • It is the purchaser's responsibility to notify the Company of any change of contact information. This will ensure that in the unlikely event of a replacement or safety notice the company will be able to contact you immediately. Company may reach out if product upgrades are required.
          • Please inspect your order upon delivery. Missing parts fall under warranty. A claim that the order is missing parts must be made within 5 (five) business days of delivery. The warranty applied while equipment remains in the possession of the original owner with a receipt including purchase date.
          • Owners product will be considered null and void from the warranty terms and conditions if the user doesn’t follow maintenance and safety guidelines. This warranty does not apply to user errors. If the equipment is used outdoors, experiences weather damage, improper use, abuse, improper storage conditions, and unforeseen damage. Warranty does not cover possible shipping charges, and/or customs fees.

         

        PEAK PILATES (MAD DOGG ATHLETICS, INC.) 

        LIMITED STUDIO LINE WARRANTY

        MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT OUR EQUIPMENT WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPAIRED OR REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED PEAK PILATES® DEALER ONLY. PEAK PILATES® RETAINS THE RIGHT TO EITHER REPAIR, REPLACE OR REFUND THE PRICE OF ANY DEFECTIVE COMPONENTS UNDER THIS WARRANTY.

        THE FOLLOWING PEAK PILATES® PRODUCTS CARRY A LIFETIME WARRANTY ON THE FRAME STRUCTURAL COMPONENTS:

        • REFORMERS

        • TOTAL WORKOUT SYSTEM®

        • CADILLACS

        WE OFFER A 10 YEAR WARRANTY ON THE FRAME STRUCTURAL COMPONENTS FOR THE FOLLOWING:

        • BARRELS

        • CHAIRS

        • WALL SYSTEMS

        • PED-O-PUL

        THE PILATESSTICK®, ALL SPRINGS AND OTHER MECHANICAL COMPONENTS ARE WARRANTIED FOR 1 YEAR.

        WE OFFER A 90 DAY WARRANTY FOR THE FOLLOWING:

        • UPHOLSTERED PARTS

        • ROPES

        • STRAPS

        • LOOPS

         

        BALANCED BODY INC. 

        Limited Warranties and Exclusions

        Balanced Body warrants and represents that the products listed below shall be free from defects in materials or workmanship for the duration of the warranty period for such product. This warranty extends only to the original Buyer. At Balanced Body’s sole option, we will repair, replace or refund the purchase price of any defective product covered by the foregoing warranty. Any return of products to us pursuant to the foregoing warranty are sometimes referred to in these Terms and Conditions of Sale as a “Warranty Return.” In order to make a Warranty Return, you must follow the Warranty Return Procedure below.

        Limited Warranties

        • Lifetime Warranty
          • Standard wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A standard frame is defined as a frame that has not been modified or altered from its original specifications by Balanced Body. 
        • 10 Years from date of Invoice
          • Allegro® Reformer frames and footbars, Ladder Barrels, Step Barrels, Wunda Chairs, Combo Chairs, Arm Chairs, Wall Towers, Ped-o-Pull, Springboards, Towers and Foot Correctors. See exclusions below. 
        • 5 Years from date of Invoice
          • Rialto™ Reformer, CoreAlign®, Orbit™, EXO® Chair, Pilates Sport® Reformer and Begin Chair®. See exclusions below. 
        • 3 Year Warranty
          • Custom wood frames on all Reformers, Trapeze Tables and Reformer-Trapeze Combinations. A custom frame is defined as a frame that has been modified or altered from its standard specifications.
        • 2 Years from date of Invoice
          • Pilates IQ® Reformer (for non-commercial use), and moving parts are limited warranty to 2 Years from date of Invoice. Balanced Body Signature Springs™ are also limited warranty to 2 years from date of invoice, or after 3,000 hours of usage (whichever comes first).
        • 1 Year from date of Invoice
          • Wood storage furniture, rotator discs, oversized standing platforms, BAC disc set, Spring Circle, Flex Ring Toner®, Balanced Board, Pilates Arc™, Arc Lite™, CoreFitnessRoller®, MOTR®, Bodhi Suspension System®, Konnector®, Konnector® Lite, Oov and Sitting Box Lite. 
        • 90 Day Warranty
          • Ultra-Fit Circle® and Slastix™.

        ★ Reviews

        Customer Reviews

        151 reviews
        95%
        (144)
        3%
        (5)
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        Quality Service

        The gentlemen who installed my reformer where just that 'gentle'. They took extreme care with the equipment as well as the walls in my home.

        Everything was functional when they left and they removed all of the packing materials from the house. Great job!

        Elina Elite Reformer with Tower

        It took a long time to come because of the pandemic but it was worth the wait. I love it and I'm enjoying regular workouts.

        Every feature works perfectly on this high quality product.

        Love ,love, love my reformer!

        It took a long time to get here, but truly worth the wait. This piece of equipment is everything I hoped for and more. It is beautifully engineered and as good, if not better , than the Balanced Body I have used in the professional Pilates studio I attended prior to Covid . Regretfully it closed. But on a positive note I now can enjoy the same workout at home and on my own time. My husband is also becoming a fan. I rate it five stars- well worth the investment.

        Wonderful piece of equipment

        I've used a Pilates chair for three years in class and love the versatility of the device. There's a big bang for the buck for such a small piece of equipment. It's perfect for sitting in my guest room where I beckons me visibly whenever I walk down the hallway. I am impressed by the quality of manufacture of this device. I know it's studio quality and I know it will last at least as long as I do. One reason I ordered this specific brand, BTW, is because I can adjust the spring tension very easily from the front of the machine. I also want to say that I was surprised by how fast the chair arrived and the quality of its packing materials. The chair had not the slightest dent or scratch, all items were in the box and my husband was easily able to extract the chair. No set up required, another refreshing plus.

        Peak Pilates reformer

        So happy with this equipment