well built and solid unit
Met expectations. Well made. There were no assembly instructions but assembly was easy. Also a little surprised that there was no exercise booklet included. But all in all, more than satisfied.
I am very pleased with the quality of the Elina, and I appreciated the hand-holding, professionalism and efficiency throughout the processes of delivery and set-up.
The reformer/cadillac itself is beautifully crafted. Every piece, large and small, is lovely, and they fit together brilliantly.
The White Glove Service technician was good at his job, pleasant and thorough. He had never seen a reformer before, so it may have taken him longer than the people you normally use.
Thank you again,
I ordered the Elina Elite on Oct 22 and received it on Nov 12. FedEx had some trouble figuring out who the importer was. I was told this does not normally happen. Also one should know your CC will be charged when you order and not when shipped. The specs are a little deceiving. The unit is listed as 100 inches long. The frame itself is 90” long and 27” wide and not 30”. Obviously the measurements listed are with the foot bar down to the vertical pulley supports. The frame is not 16” high but 14”. Those are cons. The pros are that the packing was superb and the quality of construction absolutely outstanding. Assembly was very easy. This is a high-end unit for a great price. The box and jump board are the outstanding quality as well. I would definitely buy this unit again even with the dimension and shipping issues.